Overdraft Apps » App Reviews » Cash app review

Fed up of forking out fees for money transfers? One way to send and receive funds fee-free is to use Cash App instead. With more than 10 million installs so far, Cash App appears to be a decent alternative to PayPal. So how does it work and what’s more, is it safe to use? Find out in our Cash App review below.

Cash App: an overview

Cash App allows you to make money transfers to and from your friends and family instantly and conveniently through your smartphone. Let’s say a friend picked up the tab for the drinks you enjoyed last week. You can pay them back in just a few seconds, even while they’re stood next to you.

It’s free to use Cash App for personal use (not business). When you want to transfer money from the app into your bank account, there are no fees, as long as you’re prepared to wait 1-3 business days. If you need your cash instantly, a 1.5% fee will apply.

Cash App also comes with a Cash Card, which you can use to purchase goods/services from retailers, just like you would with a debit card. The Cash Card isn’t connected to your bank, just the app.

You can use the card to make ATM withdrawals up to a limit of $250 per transaction and per 24 hour period. (The weekly withdrawal limit is $1,000 per week, and you can’t withdraw more than $1,250 per month via ATM). Cash App doesn’t charge fees if you use your card at an ATM, but other ATM charges will apply.

If you’re into trading Bitcoin, you can use Cash App for this. And, you can earn a bonus through Cash App’s referral scheme if you sign up your friends.

What existing users think about Cash App

Cash App is available to download from Google Play, where it scores 4 / 5 and the App Store, where it scores 4.6 / 5. We’ve summarized the main themes in recent customer reviews below.

Overall, most existing users praise the app, with phrases like “Love it!” and “Awesome!” scattered throughout the reviews. Cash App appears to be a quick, convenient and secure way to send and receive funds, as well as being easy and simple to navigate.

One helpful review in the App Store mentions that Cash App is time-saving, much easier than mailing checks or money orders to family members and highly recommends the Cash Card. However, this particular user advised not to use the card for gas, as they found that all gas stations would put their entire Cash App balance on hold.

Several reviews refer to money going missing after being transferred, which is concerning. However, it looks as though Cash App’s customer service team are happy to track down “lost” money – they encourage users to get in touch online.

One thing to be aware of if you experience a missing payment is to check whether it’s been sent to a different phone number or email address associated with you. Cash App offers clear advice on how to locate your payment in this case.

Cash app safe or not

Cash App is a legitimate app, that benefits from layered security systems. Customer information is encrypted, and card processing systems comply with the PCI Data Security Standard (PCI-DSS).

Some of the negative reviews in the app stores allude to the fact that Cash App is a scam, mostly because of reports from users saying that payments sent haven’t been received. The fact that customer support is limited (only available online currently) is a big issue for those that experience problems like this. Being able to speak to a real person would understandably be much more helpful in this situation.

There are some Cash App impersonators out there, which may explain why some people have had money go missing. Exercise caution if you intend to use the app and only download the official versions, which have been created by Square Inc. You can use our trustworthy links to access the official Cash App, which are included in the section above.

More on Is Cash App safe

Should you use Cash App?

If you need to send and receive money quickly and want to avoid paying fees, then Cash App could be a handy solution for you. It’s had more than 10 million downloads so far, and it is a legitimate app with high-level security features. Many reviewers are happy with the service they’re receiving.

We encourage you to check carefully that the app is genuine before downloading. When contacting customer support, make sure to go through the correct channel to do so. Remember, there is no phone number available at present, just the online help facility.

*The information above is correct at the time of publishing – we hope you find it useful.

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