Overdraft Apps » App Reviews » Go Bank app

Editor’s Note: Overdraft Apps provides detailed product reviews and recommendations based upon extensive research and our own hands-on testing. We may earn a referral fee when you sign up for or purchase products mentioned in this article.

Update: GoBank Closed All Accounts

GoBank, which is operated by GreenDot, ceased operations on October 31, 2021. GreenDot simultaneously announced the launch of a new, similar banking product named Go2Bank. (Here’s our Go2Bank review.) However, accounts were not automatically migrated from GoBank to Go2Bank, resulting in many GoBank customers to complain that they were frozen out of their accounts.

Here’s the email that GoBank provided to its customers (via Doctor of Credit) announcing the brand’s closure:

As a valued customer, we’d like to inform you that your current GoBank® account program is ending October 31, 2021. To help you through this transition and enjoy even more banking features, we are making it easy to upgrade your account to GO2bank, the ultimate mobile bank account.

Details about your account closing will be sent to the mailing address we have on file. Included will be an upgrade offer with more details on GO2bank, how to seamlessly transfer your account over to GO2bank by activating your new debit card, and how to continue direct deposits to your GO2bank account.

Please keep an eye out for this important mail arriving in a GoBank envelope.

We look forward to continuing to serve your banking needs.

GoBank Customer Service

Was your GoBank account closed? >>> Set up your Go2Bank account here

go2bank overdrafts with no fees
GreendDot discontinued GoBank and launched Go2Bank.

Though GoBank is no longer operating, our previous review is below.

GoBank App Review

GoBank is a checking account that is accessible via your smartphone. There are no physical branches, but you can do more or less everything with GoBank that you would expect from a traditional bank.

GoBank offers a massive network of more than 42,000 ATMs where you can use your debit card to withdraw cash for free. Payroll and government direct deposits are free, and you can also deposit money into your account at any neighborhood Walmart, although a fee of $4.95 will apply. If you use an ATM outside of GoBank’s ATM network, a $2.50 fee also applies.

Using the smartphone app, you can check your balance quickly, see your transaction history, find nearby free ATMs, deposit checks and transfer money to another GoBank card.

One of the banking features that GoBank offers is a Money Vault where you can set aside some of your money for savings – although you won’t receive any interest for doing so.

Other GoBank fees

There’s no cost to sign up for a GoBank account online or via the app. However, if you purchase a starter kit from one of GoBank’s participating retailers, you’ll need to pay around $2.95, plus a deposit of $20-$500 to open the account.

There is a monthly maintenance fee of $8.95 to use GoBank, however providing you deposit $500 into your account each month via payroll or government direct deposit, this fee is waived.

GoBank doesn’t charge overdraft fees since it doesn’t offer an overdraft at all. (Here are banks that let your overdraft.). There are no other penalty fees to worry about, but if you want to order paper checks, it’ll set you back $5.95 for a pack of 12.

GoBank reviews

The GoBank app scores 4.4 / 5 on both Google Play and the App Store. The app has received many positive reviews so far with one recent App Store reviewer claiming that GoBank is the best prepaid and mobile bank available.

Over on Google Play, another happy user said that GoBank is probably the best checking account she’d ever had, stating that she gets her paycheck one day before most employees at her company and that she appreciated the daily balance alerts and ability to “stash” cash.

One of the latest reviews reflects on how the GoBank card works just like a regular bank debit card – this reviewer was very impressed with the statements, budget builder, paper checks and alerts to notify her of upcoming expenses.

Some of the more critical reviews refer to technical glitches and issues getting problems resolved with customer service. With that said, Green Dot Corporation, the company that owns GoBank, is quick to respond to both negative and positive reviews in the various app stores. There are a few ways to contact support; via phone, the website and through the app itself. The phone number to call appears on the back of the debit card.

GoBank document upload

When you open a GoBank account, you’ll be asked for identification details such as your name, date of birth and address, along with your social security number. You may also be asked to upload other identification documents to GoBank such as your driver’s license or another form of ID.

GoBank explains on its website why this information is needed – all financial institutions are expected to collect, verify and record customer information as set out by federal law to help prevent money laundering.

GoBank Uber

Uber has recently launched the Uber Visa Debit Card and checking account, which is powered by GoBank. As of April 24, 2018, this card replaced Uber’s Fuel Card.

The Uber Visa Debit Card allows Uber drivers to earn 3% cash back on gas at Exxon and Mobil stations when you use your pin at the pump. 1.5% cash back is available when using the card at all other gas stations.

Uber drivers can also opt-in to earn 2% cash back at Walmart and 10% cash back on auto part purchases at Advance Auto Parts. These are just a couple of the rewards on offer – there are more!

Is GoBank right for you?

GoBank more or less delivers on fee-free checking, as long as you sign up online, can deposit at least $500 each month and think you’ll make use of its free ATM network. The GoBank app itself is award-winning according to the GoBank website (although it’s not clear which awards the app has won). However, the majority of the reviews in the app stores are positive, which is a good sign.

Customer service is an important consideration when it comes to banking, so weigh up whether or not you’d be happy seeking phone or online support as opposed to visiting a physical branch and talking to a representative face to face.

Related Posts